FAQ
Singapore chauffeur and limousine FAQ
Airport transfers and point-to-point journeys begin from the published starting fare on the home page. Hourly hire is quoted per hour with a minimum block. The vehicle is chosen after you enter the trip, and the exact amount—including night, zone and extra-stop lines—is shown before payment. Published starting fares are provisional until the operator confirms live pricing.
Point-to-point, airport and package bookings are quoted as a journey fare rather than a running meter. Waiting beyond the included window, additional stops, or itinerary changes can adjust the total. You will see the breakdown before payment.
A private vehicle of the selected class, a chauffeur, bottled water, and a direct transfer to your destination. Meet-and-greet inside the terminal is optional. Flight monitoring is applied when a flight number is provided.
Provide the flight number when you book. The pickup is planned against the inbound flight rather than a rigid clock time. Extended delay beyond the included waiting window is handled by operations; additional waiting blocks may apply and are shown in fare settings.
The demonstration settings include 60 minutes after arrival for airport collections, and 15 minutes for departures and point-to-point jobs. Hourly and full-day charters run on the booked duration. Confirm live inclusions with the operator before relying on these figures.
A night-window adjustment can apply between 00:00 and 06:00 in the sample fare table. The estimator adds it automatically when the pickup time falls in that window.
Yes. Additional stops are added when you enter pickup and destination, and itemised as a line on the fare. Complex multi-stop event itineraries should go through a quotation.
Child and booster seats can be requested when you enter passengers, subject to availability. A per-seat planning fee appears in the fare breakdown.
Each fleet card shows maximum passengers without luggage, a recommended count with luggage, and separate large and cabin bag capacities. The booking flow will not allow a class that cannot accommodate the numbers you enter.
Use Manage Booking with your reference and email. Amendment and refund treatment follows the Cancellation and Refund Policy. Same-day changes depend on vehicle and chauffeur availability.
Cross-border Malaysia service is disabled at launch until legal, insurance and licensed-supply validation. You may send a written quotation request; the estimator will not sell a Johor or KL fare online.
Yes. Register a company account. After operations activate invoice credit, bookers can bill after the trip or charge the job to the contract. Guests and traveller accounts pay when they book.
Airport and sedan transfers can often be arranged the same day, subject to availability. Coaches, weddings, MICE programmes and peak periods such as Formula 1 should be reserved as early as the itinerary is known.
Use a taxi or ride-hailing when you are a light traveller and can accept a queue or a pin. Book a private chauffeur when you want flight monitoring, a nameboard, a confirmed vehicle class, child seats, or a party and luggage that should not split across two cars.
Choose an Alphard-class MPV when passenger-plus-luggage will not fit an honest sedan—typically families, small delegations, wedding parties or more than two large cases. The booking flow removes classes that cannot hold the numbers you enter.
Yes. Name the hotel or venue. Marina Bay, Orchard and Sentosa are ordinary Singapore journeys; access time and parking can differ. Zone or time adjustments, if they apply, appear in the fare breakdown before payment.